T-Mobile Is Automatically Pushing Legacy Customers Onto Its Current Plans

From CNET: Some T-Mobile customers who've held onto old phone plans are being notified that their accounts will soon be automatically upgraded to the company's current lineup of plans, which in some cases will mean an increase in their mobile phone bills.

A representative of T-Mobile chose to not share which plans are being retired, but said some of them stretch back 10 to 15 years. That could include Simple Choice, T-Mobile One, One Plus and Magenta family of plans, as well as grandfathered Sprint plans that carried over when T-Mobile and Sprint merged in 2020.

The change affects thousands of customers and will apply within the next few weeks, to be reflected on the next billing cycles. Affected subscribers, which also includes some small businesses, should expect to get the news via text or through the T-Life app starting today.

It's not unusual for companies to take action to shake people off older plans. AT&T added a fee to some of its legacy plans in May, and T-Mobile added price hikes in March 2025. What's different here is that T-Mobile is taking action directly and automatically, versus encouraging its customers to upgrade.

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